Frequently Asked Questions

Everything you need to know about your beauty journey with NUFACE.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day money-back guarantee on all products. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund.

Are NUFACE products safe for all skin types?

Yes, our beauty tools and skincare products are dermatologically tested and designed to be gentle yet effective for all skin types, including sensitive skin.

Do your products come with a warranty?

All NUFACE devices include a 1-year limited warranty that covers any manufacturer defects or functional issues from the date of purchase.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options via Klarna and Afterpay.

How can I track my package?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.